Frequently Asked Questions
Delivery & Returns
From this website, we offer delivery within Europe, to the Middle East.
UK: 2-Day Delivery from Hertfordshire warehouse.
Germany: 2-day delivery from Germany
Europe: 2-5 Day Delivery from Germany
For International, please see below.
We offer 1-3 Day free delivery throughout most of the UK and Germany and Standard (5-7 day delivery).
For International orders, please see below.
We have warehouses all over the world, allowing quick delivery to wherever you may be.
Teslyar USA: USA local delivery
Teslyar UK: UK local delivery
Teslyar Germany: Germany local delivery
Teslyar Europe: Fast delivery from Germany
Teslyar Australia and New Zealand: Fast delivery from Australia
Teslyar Japan: Fast delivery within Japan
Due to our distribution network, we offer fast 2-5 day delivery throughout most of the world.
· Shopify Payments
· Credit/Debit Card
· Interest-free payment in installments
We do not accept cash on delivery
Teslyar is a family-owned American-European business that creates and makes premium wooden goods from sustainable wood. We focus on innovation and ensuring our products last for years to come.
We use natural, sustainable wood in the production of our goods. Generally, we use either Walnut, Ash-Tree Wood, Oak or Cherry. We do not use plywood, veneer or other cheap substitutes.
Yes, all of our Ash-Tree wood comes from FSC-Certified forests. Our other tree species do not come from forests, they are grown for harvest and regrown for use in future years.
We have a 30-day returns policy and a 10 years warranty on all our products. If it breaks, let us know and we’ll replace it. We believe in the quality of our products and stand by them.
If you would like to try a product different from the one you purchased, get in touch and we’ll see what we can do!
If you would like to return an item, please email us at firstname.lastname@example.org with your name and order number.
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